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Customer Care Service

Have any question..?

Frequently Asked Question.

Why I am I asked to courier the product?

This happens only in rare cases when we are unable to pick up the product from your location. In this case, we request you to ship the product to us and we will reimburse the shipping charges against the original receipt.

What is UNIVERSALBOOKS replacement guarantee?

We assure you that all the products sold at universalbooks.com are genuine and brand new. However, if you receive any product that is damaged, worn out or that it is not as it was described on universalbooks.com, please call our customer care immediately to register and initiate the replacement process. We will pick up the damaged product and replace it with a brand new product at free of cost.

I want to cancel an order.

In our quest to provide you a very satisfying and hassle free shopping experience, we accept order cancels before the product is delivered. If you want to cancel an order, all you have to do is call our customer care and initiate order cancel process. Your order can be cancelled even if the product is shipped from our side. However, we do not take order cancel requests after the product has been delivered.

Call Us:
Monday to Saturday
10:00 AM To 7:00 PM
For Online Support.
09959 011 535
040-44 999 999
Write us at.
care@universalbooks.com
 

Driven by the zeal "Enlightening Lives through Education", we ardently endeavor to bring in an optimistic transformation in the education arena through meaningful, resourceful, comprehensive, innovative and inspiring academic study material.

Our flagship books, Spectrum All-in-One for B.Tech and M.B.A students, Pharma Plus Publications, for B.Pharm students and Sure Publications for M.C.A students, have gained incomparable adulation, acceptance and appreciation of both the student fraternity as well as the academicians, for their ease in understanding, economical value and effectiveness.

Our primary focus will always remain delivering the best in terms of the quality, reliability and affordability of our books. Our unflinching faith in the basic tenet that, education is not something that could be compromised upon of the reading audience.

2016 UNIVERSALBOOKS.COM